The MSI and MST installers are saved to the following locations: MSI installation contains the remote host, while MST contains the configuration for the target host to be able to use it in the Remote mode.
Install the client agent service using MSI + MST installers The Dameware Mini Remote Control application deploys the service to the remote computer.
The push method is useful when you want to update the client agent without requiring the remote user's permission. You can push the client agent to a computer using an option in the Dameware Mini Remote Control application console. Install the client agent service from the Dameware Mini Remote Control application
Changing to Manual prevents automatically starting up the service when Windows opens.)
When prompted to install the client agent service, click OK.Enter the Host Name or IP Address and administrative credentials.Launch Dameware Mini Remote Control, and select File > Connect to local or remote sessions.The FIPS modules are required to connect in FIPS Encryption Mode.īefore you begin, on the remote computer, open the File & Printer Sharing protocols and the File & Printer Sharing ports. If the client is not available on the computer, you are prompted to install it. Install the client agent service on demandĭameware Mini Remote Control connects to a computer by way of a client agent.
System requirements Hardware and software
The Windows operating system requires local administrator rights to install, remove, start, stop, or upgrade the Dameware Mini Remote Control client agent service on remote systems. If the Dameware Mini Remote Control application connects to an unsupported agent, it prompts you to install a newer version of the client agent. The Dameware Mini Remote Control application is backward compatible with Dameware Mini Remote Control client agents from version 7.0. The most common method is to install the client agent on demand, but if you work for a large organization, you may find that using an MSI installer is more convenient. The installation method you choose is up to you.
If you want to deploy the agent to multiple computers, you can: Install the client agent service manually.Install the client agent service using EXE installers.Install the client agent service using MSI + MST installers.Install the client agent service from the Dameware Mini Remote Control application.Install the client agent service on demand.If you want to deploy the agent to a single computer, you can: To configure a Mac or Linux computer as a remote host, see Configure a Mac or Linux computer as a Dameware Remote Host. You can deploy the Dameware client agent to a single computer or multiple computers. The Dameware client agent establishes communication between the technician's computer and the end user's computer, and without it, a connection between the two computers cannot be made. Install the Dameware client agent service on Windows computersįor either Dameware Remote Support or Dameware Mini Remote Control, the end user's computer that you want to troubleshoot must have the Dameware client agent installed on it.